FREQUENTLY ASKED QUESTIONS
What do we do and how are we different?
Bean to Cup Gourmet Coffee is a quality coffee service for businesses. We do this by providing a high-quality Italian-made brewing system to your business. No need to purchase or lease the machine, and service, restocking, maintenance and regular cleaning is all included. You are only billed for how many cups your business consumes. Contact us today to see if your business is eligilbe for a no-obligation 1-week free trial.
What beverage options are provided?We have many gourmet coffee/espresso beverages options at the push of a button. With a huge selection to choose from, you can change beverage options at any time or we can change them by the season for you. No additional costs are added. Beverage selection is anywhere between 8 to 16 hot beverage options based on the size of each machine: espresso, coffee with milk, americano, cappuccino, latte, mochaccino, hot chocolate, hot chocolate with espresso, French vanilla, chai tea, decaf coffee, decaf coffee with milk, decaf cappuccino, decaf latte, hot water for tea and seaonal options like pumkin spice latte.
Are there any upfront costs?There are no upfront costs. We bill monthly, only after you’ve used our coffee services. Or we can provide a vending machine pricing model where individuals pay for each cup of coffee themselves via credit or debit card. A token system is also possible. Call us today to discuss which option is the best value for your business.
What if I change my mind in the future?There are no long-term contracts or cancellation fees, but we ask to have 2 months notice before cancelling, and that goes both ways.
Do we have to buy your coffee system?There's no need to buy an expensive coffee system. We include a bean to cup coffee machine sized appropriately for your business. We service and maintain the machine at no additional costs to you.
What is your service area?To provide the best service to our customers, we only service the Oakville and Burlington area in Ontario, Canada.